LONDON

Chris is unquestionably an industry stalwart, having held leadership positions in the UK for the last 21 years. His experience and talent lie in setting the standards for operational excellence, as well as building a strong cultural ethos of doing the very best for clients. Responsible for overseeing and running the UK operations across data, media and creative, Chris remains committed to helping talent excel in a supportive and highly strategic and creative environment.

RAPP is somewhere I can naturally play to my strengths and work in partnership with some exceptionally talented people, as well as having the opportunity to make a difference working with some highly respected blue-chip brands.

Over the past eight years, Shiona has driven major changes in RAPP’s communication strategy, leading to increased integration across client business, significant commercial successes and award-winning creative work, including a number of DMA gold awards. Prior to RAPP, she worked client side as Marketing Director at Virgin Wines and Harper Collins where she pioneered e-CRM best practice and led digital transformation.

The breadth and depth of talent at RAPP is unrivaled. With such a diverse team of brilliant individuals to work with and learn from, we can make great things happen. 

An experienced marketer with a proven track record across all channels and within many industry sectors, Carolyn prides herself on having a strong intuition for client objectives and being an authentic leader. Along with her team, she consults with clients to determine smart, future-fit, data-driven solutions that connect customer and brand. Carolyn’s brand experience includes Mercedes-Benz, Open University, Best Western, Christie’s, Barclaycard and Eurostar.

RAPP fulfills my drive to deliver success in an ever-changing commercial landscape of diversity. I’m excited to be a part of RAPP, where I can make a world of difference through incremental change.

Al is an expert in customer communications at all touchpoints. His experience, in the UK and Australia, covers all sectors from automotive to telecoms, from healthcare to fashion. For over two decades, he’s consistently won international awards for creativity and effectiveness across almost every discipline, but he’s resolute that success only comes from a team. Building successful teams that thrive on great ideas excites Al, and it shows when you meet him.

My recent focus has been on bringing together creativity, behavioural planning and data to create a new agency model. One that’s capable of delivering more meaningful relationships between brands and customers. One that starts with ideas and creativity then delivers better customer experiences powered by the latest A.I. RAPP is one of the few places that has the experience to do this - the skills required are all in one place. And better still, RAPP’s clients share this ambition.

Andy has transformed our Marketing Sciences offering, creating a team of specialists, focused on the latest techniques and approaches to data driven consultancy, mass personalization at scale and data driven creativity.

Andy brings innovation and originality to all our clients and has been integral in enabling the agency to deliver customer experiences and consultancy like nowhere else in the country.

Andy has a breadth of experience across all sectors and has been lucky to win multiple awards along the way.

I’m at RAPP to lead the marketplace. RAPP is dedicated and restless in their desire to win in the data driven world and the breadth of talent, entrepreneurial spirit and the always on desire for something better ensures that we will continue to do so.

Our success breeds more success in terms of further investment into innovative work from our clients, more awards and the attraction of more talent. I’m at RAPP because we continuously challenge, continuously learn, work with the top minds in this space and are designing the future for everyone else!

Colourful, creative, collaborative (and over user of alliteration) Caro has 27 years of agency strategy experience, with deep knowledge of customer engagement & loyalty, and a passion for creativity. She’s worked on some of the UK’s best loved brands – IKEA & Boots, Virgin Trains & Virgin Media, Mini & Jaguar Land Rover, first direct & HSBC, Gordon’s Gin & Nescafe  - you name it, she’s quite possibly worked on it. And has acquired up a plethora of awards on her way. She believes that brands are built though a multitude of little experiences and inspires the strategy team to deliver brand storytelling in every interaction.

Because I live, sleep and breathe brilliant work, and in today’s world that means work supercharged with data and technology, not just creativity and craft. RAPP brings the best of both worlds. In our new supercharged team, I’m surrounded by the kind of people I love working with, and have a jaw dropping client list to play with. What makes RAPP truly special is its focus on individuals. Brining our authenticity and passions into the workplace, and a determination to drive more diversity in our teams and the way we tackle clients’ problems, means our agency has a heart and purpose. As a ‘campaigner’ personality type, this suits me to the core!

Over the past 20 years, Nick has helped some of the world's most respected brands leverage technology, data and creativity to transform how they do marketing. And, developed the most effective agency support models, with the best and right talent, to deliver that work at a global, regional and local level.

In his 13 years at Omnicom, he’s been fortunate enough to work with some of the world's largest and most innovative brands in healthcare, technology, automotive, financial services, energy and FMCG.

Quite simply, the people. Working alongside the most talented people in the industry to make a real difference to our clients’ busines is what has kept me at RAPP for more than a decade.

Working over with some of the biggest companies in the Media, Advertising, and Creative industries over the last 20 years has been an absolute gift of a career. Ursula thrives in fast-paced creative environments, and has a passion for talent engagement, attraction and wellbeing.

As the Group Head of Talent in the UK, she is the overarching guardian of the agency’s attraction and development strategy. Her goal is not just attracting diverse talent, but creating an environment where people feel a true sense of belonging.

Ursula’s areas of expertise include coaching (qualified as BBC Coach) and employee engagement. She always encourages challenging the status quo to get to a new and impactful solution.

From day one at the RAPP family, I felt like I had arrived home. Working with forward-thinking colleagues, leaders who are kind and a culture of fearless individuality, I can think of no better place to be an HR practitioner. We lead the way in so many aspects of the talent experience but are always looking to be better and doing my bit, keeps me engaged and excited.

Prior to becoming CEO of RAPP UK, Gabby was at Proximity: 3 years running the International business in the Paris office and 8 years in Proximity London as MD and then CEO. Coming from a Digital background at the start of it all, Gabby is passionate about the constant evolution of Marketing, finding new and better ways to solve meaty client problems, make consumers happy and deliver outstanding creative work! She is also obsessed with harnessing the collective genius of the Agency to make magic. 

Because I have never met a group of such talented, creative thinkers with capabilities that span the entire end to end journey and beyond. Together we’ll be inventing the future of Marketing.

As a qualified accountant, Paul first joined RAPP in 2000 and has been working in finance leadership roles in the industry ever since. After a couple of years as Finance Director at another global advertising network, he returned to RAPP in 2010 as Finance Director of its technology and data business. In 2018, he took on the financial leadership of RAPP’s UK Group and commercial partnership with the UK CEO. Paul has extensive commercial experience gained from a long tenure in financial leadership roles within the advertising industry. This experience includes many years of commercial oversight of significant technology, software and data client and partner engagements.

I love working in the advertising industry and have done so for 20 years. The energy and buzz at RAPP exemplifies this and is testament to our people. Working with highly motivated and talented people on a daily basis is fantastic, making my working life so enjoyable at RAPP.

After many years of working in the technology and data business, plus years at creative agencies, gives me insight and perspective across RAPP’s end to end proposition. RAPP’s market position and ability to leverage data and technology at the heart of world class strategy and creative, driving customer experiences for our clients excites me.

Laura was HR Director at Proximity for 6 years and before that worked in HR within in management roles for agencies including BD Network, Draft FCB Inferno and Unique Digital as well as marketing division of Experian UK. She is also a qualified coach.

I am passionate about People and the role that I do is all around looking after the day to day well-being of our people, and ensuring that we have right structures and people practices and policies in place for our people to thrive within the agency. I am at RAPP because as an agency it shares my passion, it puts its people first and at the heart of everything they do, and both Gabby and Chris are both striving to lead the way in industry on how we both attract and nurture talent.

As the founder and CEO of Code, Matt is responsible for keeping the organization at the forefront of marketing technology innovation. Matt started his career as an account man in advertising services, an experience which instilled in him the belief that technology can help brands deliver better services and experiences to their audiences — and that doing so drives profitable relationships. As EVP, CTO of RAPP Worldwide, Matt brings this same vision and energy, helping to continually evolve the organization.

I’m part of the RAPP family because if I were a client, I would want a partner with the vision and courage to help me transition to, and succeed in, a world where I need my customers more than they need me.

Ed combines the ability to work with clients on technology platform enablement, with a deep understanding of business and marketing strategy. Clients often find working within the constraints of their business to deliver technology transformation challenging. Ed’s team at Code help facilitate a pragmatic culture that turns martech investment into customer experience reality, driving “time to value” and a customer led approach.

In a world where customer experience is the product for brands, the combination of technology, data and understanding the consumer that RAPP offers is unrivalled. It’s great to be surrounded by smart folks who can actually deliver on the AI driven, personalized customer experience at scale that most clients want to achieve.